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For troubleshooting requests, the more information you can provide (such as device, OS version, and steps to reproduce the issue), the easier it is for us to help.

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Device & Software Version

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If you know your exact djay version number, please list it above.

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External hardware (optional)

If you are using any DJ hardware, such as turntables, mixers, or all-in-one controllers, please list them above.