Over the years, Apple has rebranded its music platform, formerly known as iTunes, and it is now referred to as Apple Music.
Three key components of Apple's music ecosystem are:
- Apple Music App (formerly iTunes)
- iTunes Store
- Apple Music (streaming service)
Note: The options discussed in this FAQ are available on iOS and macOS devices; check for availability on djay for Windows and Android
Apple Music App (formerly iTunes)
djay, available for Mac and iOS, seamlessly integrates with Apple's Music App.
You can play your owned tracks via Apple's Music App in djay, provided that the tracks are DRM-free.
Note: If you attempt to play a song in djay that you own through the Apple Music library source and encounter an error, you should check whether the song has been downloaded to your device and is stored locally. You can verify a track's status by opening the Apple Music App, locating the track in question, and confirming whether there is a "track downloaded" symbol next to it.
You can play tracks you've previously purchased from the iTunes Store in djay.
Note: Some tracks purchased from the iTunes Store may still have DRM protections. In such cases, you may contact Apple Support to request a DRM-free version of your purchased track.
Apple Music (Streaming Service)
Currently, you cannot play tracks that you do not own outright via an active Apple Music subscription. This limitation is beyond our control and applies to other third-party music integration apps as well.
Note: If you have an active Apple Music subscription, you may encounter a situation where you cannot play your owned or purchased tracks in djay. This happens because the Apple Music app prioritizes tracks from the Apple Music streaming service over the versions you own in your original library. Although this issue is not very common, if you do encounter it, please don't hesitate to reach out to us for further assistance.